Chris Hedley

Based in Australia I am responsible for production of all IT Services commercial proposals for Orange Business Services (formally Equant) within Asia Pacific.

Key to the role is the ability to understand the customer and their business issues and how to develop a compelling technical and fully costed solution for them. With management of a regional team this role requires the ability to operate at many levels within Orange and customer organisations to ensure a successful outcome is achieved.

Technically I am responsible for:
• Security Architecture; complex perimeter and in-depth security, IPS/IDS, firewalls, antivirus and URL filtering etc
• Global Infrastructure deployment including hosting solutions, content caching and vectoring to Antivirus
• Messaging solution design using Microsoft Exchange or Lotus Notes, including AntiSPAM and Content Filtering

In this role I have also had the opportunity to work on other large opportunities led out of other geographic regions.

Responsible for:
• Development of the company three year strategy to produce a future web-centric product platform. Using J2EE and Web Services this enabled customers to offer a wider range of services, giving greater visibility of their costs and billing, and allowing documents to be securely shared. Significant operational costs were anticipated to be saved as a result. This service was planned to provide an elegant online replacement to the existing postal based software maintenance approach.

• Development and rollout of a common development model across the group. With the recent acquisition of three companies I identified the need to quickly rollout a common development model across the company.

• Change, restructure and all people management issues

• Ongoing management of existing Solution 6 product set development

Based in Australia I was responsible for:
• Development of Telstra Business Hosting IT strategy. Developed Web Select Server, Colocation & Complex Custom Hosting products
• Design & development of Telstra’s Web Streaming bureau service providing full support for Real, Windows Media and QuickTime. This is used by Telstra for all Internet broadcasting including Nova, theBasement.com.au , on demand content such as AFL, and live events.
• Day to day management of development team

Technology that I used at Telstra included:
• Windows and Solaris
• Windows Media server, QuickTime server, Real Media server
• Network Appliance Netcache proxy caches

Based in Australia I was responsible for:
• Development of Telstra Business Hosting IT strategy. Developed Web Select Server, Colocation & Complex Custom Hosting products
• Design & development of Telstra’s Web Streaming bureau service providing full support for Real, Windows Media and QuickTime. This is used by Telstra for all Internet broadcasting including Nova, theBasement.com.au , on demand content such as AFL, and live events.
• Day to day management of development team

Technology that I used at Telstra included:
• Windows and Solaris
• Windows Media server, QuickTime server, Real Media server
• Network Appliance Netcache proxy caches

anuary 1999 – July 1999 ( 7 months)

Based in London I was responsible for the project management, design & rollout of Reuters Inform.

Inform was Reuters' first major Internet product and offered real time updating prices, news, and Intra-day charting directly to the customer’s browser. The architecture was reusable so that it could be easily configured as a different product for a different market area.

May 1996 – January 1999 (2 years 9 months)

Based in London I was responsible for the design, development and implementation of a common search technology across Reuters.

Led technical direction and successful delivery of the Search Broker, a Java based development to enable customers to search across all of Reuters' data simultaneously. Responsible for two teams, one in New York responsible for the client, one in London developing the server. Specification, evaluation and purchase of hardware, to ensure product met minimum 99.98% service uptime SLA.

Also responsible for the implementation of CMM level 2 & 3 within the development team and integral member of team that trialled 3 month Agile delivery methodology within Reuters.

May 1994 – May 1996 (2 years 1 month)

Member of ReutersMail development team. Responsible for:-
• Successful investigation and pilot of X.500 User Directory to Web connectivity project
• Research into messaging standards and the impact of the Internet on Reuters Messaging
• Deployment of Microsoft Exchange E-Mail pilot network
• Development of ReutersMail, Reuters proprietary email system
• Development and running the Acceptance tests.
• Management of the project server and system backups
• User Interface design and testing

May 1993 – May 1994 (1 year 1 month)

Member of Shipping 2000 development team. Responsible for:-
• Development of the Shipping 2000 custom email application
• Many functional specifications including MAPI Service Provider interface, User Agent translation layer and ReutersMail Virus Checking Interface
• Development and running of test plans.

Responsible for:-
• Design & development of GUI, low-level database functions, and real time status processes
• Development of RTL-2 and Assembler programs for Gallery 2000 TV picture library
• Development of a number of real time video capture demonstrations for CBS Television
• Installation and ongoing support of Logica services for Canal Sur (Spain), BBC Belfast, WDR Düsseldorf, BBC Birmingham, BBC Norwich, Thames Television and BSB (British Satellite Broadcasting)
• Successful design and development of 19” rack mount VT100/220 compatible terminal