John Tonkin

Having worked on business systems (policy, process, procedure) for around 20 years, I have developed a range of tools and guides to help business owners to create systems in their businesses. Accessible systems assist the team members, business owners and of course the customer to achieve what they expect from the business and all it offers.

Brain in a Box provides consulting and education services to support usiness owners as they strengthen or create systems - either to achieve operational efficiency or to attain certification under ISO 9001.