Mark Souter

Mark Souter

HR Product Sales, Servicenow

Currently employed at Servicenow

Previous: SuccessFactors


Previous: University Of New South Wales



    International Human Resource & Product Sales leader in start-up & Fortune 100 companies, focused on people strategies & systems that are aligned & bring value to organisational priorities. I am a HR Director and Sales Leader with a valuable background in each HR discipline. I've lived and worked across APJ, the United States and Europe, with some of the world’s largest technology companies like Dell, Norton Symantec and SAP. My experience with SuccessFactors spans almost 10 years on all corners of the boardroom table, delivering HR technology solutions to over 100,000 users. I have the know-how as a SuccessFactors customer, decision maker, user and also established and led HR services in APJ for the very same company, over a period of tremendous growth. I have one of the best-rounded HR backgrounds in the marketplace, delivering in HR roles ranging from HR Operations/ HRIS, through to leading HR Shared Services, Talent Management, Organisational Development, HR Consulting & Business Partnering, as well as Recruiting and Total Rewards. I am a published media spokesperson in APJ. My stories have been featured on Australia’s Channel 10 Morning News live television, 2CC AM radio, The Australian newspaper, mX magazine and HR industry publications, providing thought leadership and technology solutions for today’s workplaces. You can follow me on Twitter @MarkSouterLive Mark holds a Bachelor of Social Science from the University of New South Wales (NSW) Australia, with a major in Industrial Relations/ Human Resources. He is also a registered legal notary, a Justice of the Peace, in the state of NSW Australia.


HR Product Sales

At Servicenow

From August 2016 to Present
• Develop key sales, go-to-market strategies and objectives for ServiceNow in the HR line of business • Be the voice of the customer and of sales to internal teams • Meet Revenue targets specific to the HR Business Unit • Provide HR industry expertise in the development and implementation of...
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HR Value Engineer, HR Director Asia Pacific & Japan

At SuccessFactors

From July 2011 to August 2016
Lead organisational transformation within business operations and human resources functions. Key Accomplishments •Drive executive-level conversations to aid enterprise prospects and clients align their workforce to deliver sustainable, scalable and measureable hard business results. •Create...
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University Of New South Wales, Sydney

Bachelor of Social Science, University of New South Wales

From January 1995 to January 1998
Industrial Relations, Human Resources


  • Asia Pacific
  • Consulting
  • HRIS
  • Human Resources
  • Presales
  • Recruitment
  • Sales
  • Talent Aquisition

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