Yann PIOT

• Scope: Fast-growing CBD company in trade, IT services, and Finance
• Developed and supervised process for new projects (IT cloud services and Finance)
• Implemented technical solutions all along the SDLC
• Designed IT management systems (self-designed online systems)
• Planning, budgeting, requirements & documentation, Business Process Outsourcing
• Training and management of teams, interface with stakeholders
Key results
• Quality turnkeys projects delivered at no costs and in timely manners
• WGA PC support to be the leading project of the company
• Awarded “best employee of the year”
• Introduced business process management philosophy and financial reporting

• Scope: Own-founded junior consultancy providing business process and IT services
• Complete customers’ relationship (presales, requirements, documentation, LCM...)
• Delivering technical office process solutions all along the life cycle
• Servicing administrative support (invoicing, accounting, project management...)
• Developing IT systems and websites
• Kick-off meetings, stakeholders audit, process mapping, solutions design, LCM
Key results
• High level of proven customer satisfaction (reactivity, dependability, overall quality)
• For my main customer: increase of reactivity and improved workload per head
• This business generated AUD26,000 income to help financing my MBA

• Scope: World-leading company in Defence, Aerospace, & Transportation engineering
• Supporting the Business Unit chief financial controller
• Supervised consolidation of financial and operational information (20 controllers)
• Developed a improved solution for financial reporting in a reluctant culture
• kick-off meetings and reviews, requirements gathering with stakeholders
• Designed the data system in Visual Basic for Applications.
Key results
• This experience is a partial failure as I did not succeed to step over the huge difficulty of changing the team’s mentality and to get proper cooperation
• I gained huge maturity in a context of reluctant culture and economic challenge
• I gained great experience in change management and team leading
• I Realized the importance of the social work, beyond the technical part of the job

• Scope: World-leading pharmaceuticals company (World’s top 3)
• Backing the R&D strategic controller to elaborating the projects reviews
• Collecting, arranging, and reporting financial and operational project reviews
• Functional specifications and requirements
• Progressively developed a complete data management and reporting system in VBA
Key results
• Learning experience involving a 5.5 b€ budget and working with top executives
• This reporting helped my team to focus more on the operational and technical aspects than on the financial reporting itself.

• Scope: 50 employees, fast-growing telecom subcontractor (cabling/utility industry)
• Responsible for the company’s administration (3 persons)
• Developed a quality “lean” office process in a high economic growth trend
• Involved into daily tasks: Account management, cash management, accounting, tax and legal, HR and staff management, general reporting, etc.
Key results
• Process reinforcement resulting in a multiplied workload capabilities by 3 in 2 years
• Quality and reactivity of the service has been dramatically increased
• The errors and problems relative to administrative tasks almost disappeared
• Stress and disturbance within the services have been removed with a better guidance